What is AI service? Is it safe? What if AI service is eating up your CPU, memory, or disk usage? If you are in the same boat, refer to this guide to get several workarounds when meeting with AI service high CPU usage.

AI Service High CPU Usage

Since Microsoft 365 Copilot has started to use machine learning to extend the functions of Office apps, you might notice a process named Artificial Intelligence (AI) Host for the Microsoft Windows Operating System and Platform x64 running in the background. Usually, this safe process won’t consume much system resources on your computer.

If you find AI service are hogging high CPU, disk, or memory usage, chances are that some malicious programs disguise themselves as ai.exe and try to take control of your computer. Therefore, you need to go to Task Manager to check its authenticity. If its name is AI Service, AI Help, or AI App rather than Artificial Intelligence (AI) Host for the Microsoft Windows Operating System, it’s time to take some countermeasures to handle AI service high CPU usage and remove this coin miner.

Since AI Service can run in the background, waste your system resources, and then slow down performance, you should remove this threat as soon as possible to prevent further loss. If you have no idea what programs it disguised as, MiniTool System Booster is a top choice for you. This tool comes with a feature called Deceptive Programs that can identify and remove deceptive and PUPs on your computer.

Meanwhile, as a PC tune-up program, MiniTool System Booster also supports deleting junk files, terminating resource-hogging processes, speeding up file transfer and more to make your computer cleaner and smoother. Now, let’s see how to fix AI service high CPU usage with it:

Step 1. Download, install and launch MiniTool System Booster Trial.

MiniTool System Booster TrialClick to Download100%Clean & Safe

Step 2. In the home page, click on Performance Home and select Toolbox from the drop-down menu.

Step 3. Under System Management, click on Deceptive Programs.

click on Deceptive Programs in the Toolbox page

Step 4. After scanning, it will list potentially unwanted programs such as fake trialware, browser hijacker, or ad spammer that is often a major resource drain on your computer. If it detects any harmful software, remove it in time.

Deceptive and Unwanted Programs Remover in MiniTool System Booster

To force remove this software, you can return to the Toolbox page to run Advanced Uninstaller.

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Solution 2: Manually Remove Malicious Files/Program

To get rid of AI service high CPU usage, another solution is to remove AIService.exe manually. Here are 3 moves for you:

Move 1: Find the File Location

At first, you must figure out the path of AI Service via Task Manager. To do so:

Step 1. Right-click on the taskbar and select Task Manager.

Step 2. In the Processes tab, scroll down to locate AI Service (32-bit) and right-click on it to choose Open file location. After that, you can see all the coin miner applications. Note down their paths.

Move 2: Enter Safe Mode

Most of the time, it’s hard to delete the harmful files or programs in normal mode. Safe Mode makes it much easier to find and remove them because it only starts Windows with basic drivers and programs. Follow these steps:

Step 1. Press Win + R to open the Run box.

Step 2. Type msconfig and hit Enter to locate System Configuration.

Step 3. In the Boot section, check Safe boot and then hit Apply.

check Safe mode in the Boot section

Move 3: Delete Them Manually

Once you are in Safe Mode, you can delete all the related files and programs easily. Here’s how to do it:

Step 1. In Safe Mode, open File Explorer.

Step 2. Navigate to the file paths you noted down earlier.

Step 3. Delete all the files associated with AI Service manually. After deletion, ai.exe high memory usage will go away.

Tips:
Also, you can go to Control Panel to uninstall related programs. To do so, you can: open Control Panel > tap on Uninstall a program under Programs > locate the program related to AI Service > right-click on it to choose Uninstall.

Task Scheduler is designed to manage background processes and schedule maintenance activities on your computer, so you can also delete related tasks via this program.

Step 1. Type task scheduler in the Windows Search bar and select the best match.

Step 2. In Task Scheduler Library, click on Last Run Time twice to show all the last run tasks.

Step 3. Find some tasks named like AI App and AI Service. Right-click on them one by one to select Disable. Then, right-click on them again and select Delete from the context menu.  

Solution 4: Run Microsoft Windows Malicious Software Removal Tool

Microsoft packs a standalone tool called Windows Malicious Software Removal Tool (MSRT) which finds and removes threats and reverses the changes made by them. Here’s how to utilize it to remove fake AI Service:

Step 1. Press Win + R to open the Run dialog.

Step 2. Input MRT and click on OK to launch Microsoft Windows Malicious Removal Tool. If prompted by UAC, click on Yes to grant the permission.

Step 3. Click on Next to continue.

Step 4. Choose a type of scan according to your needs and then hit Next to start the scanning.

available scan options in Microsoft Windows Malicious Removal Tool

Final Words

In summary, AI Service is a type of coin miner that disguises itself as a legitimate Windows service. If you find AI service in Task Manager showing high CPU usage, the 4 solutions mentioned in this guide can keep your Windows free from AIService.exe and other malware infections. Don’t hesitate to give them a try.

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